We aim to process and dispatch all orders as quickly as possible. Delivery times stated on the website are in no way a guarantee and are based on approximations. This is due to third party factors, that may cause delays.
Shipping options:
- FedEX International Priority (3-6 business days)
ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL.
MOST ORDERS WILL BE SHIPPED WITHIN 5 WORKING DAYS AFTER YOUR ORDER IS RECEIVED.
BUSINESS DAYS ARE MONDAY - FRIDAY, EXCLUDING CHINA HOLIDAYS.
Shipping on orders over the basket value of $200.00 are free of charge.
ALL CUSTOMERS OUTSIDE OF CHINA ARE RESPONSIBLE FOR THE CUSTOMS FEES/DUTIES THAT MAY BE CHARGED BY THEIR COUNTRY FOR IMPORT
WE RECOMMEND LOOKING UP YOUR COUNTRY'S POLICIES BEFORE BUYING SO YOU ARE AWARE OF ANY POTENTIAL FEES/DUTIES/TAXES
BY CONFIRMING YOUR PURCHASE/ORDER AT THE END OF THE CHECKOUT PROCESS, YOU AGREE AND ACCEPT TO PAY FOR YOUR PRODUCTS, ANY HANDLING CHARGES, AND APPLICABLE FEES/DUTIES/TAXES RETURNS
ALL SALES FINAL - NO RETURNS OR EXCHANGES. DUE TO THE EXCLUSIVE NATURE AND HIGH DEMAND OF THE MERCHANDISE, ALL SALES ARE FINAL. (EXCEPT THE PRODUCT IS ARRIVED DAMAGED/FAULTY/INCORRECT.
PLEASE CHECK THAT YOUR CHOSEN PRODUCT SIZING, SHIPPING ADDRESS, AND BILLING ADDRESS THAT YOU ARE SUBMITTING IS CORRECT AS IT CANNOT BE MODIFIED OR CHANGED AFTER THE ORDER IS SHIPPED.
AS ORDERS CANNOT BE MODIFIED, THEY CAN ONLY BE CANCELLED IF THERE ARE CRITICAL ERRORS IN YOUR ORDER. STOCK IS NOT AVAILABLE FOR SIZE CORRECTIONS AND/OR EXCHANGES.
IF YOUR ITEM ARRIVED DAMAGED/FAULTY/INCORRECT, PLEASE CONTACT SERVICE LDCHENDONCARE@GMAIL.COM WITHIN 30 DAYS.
PLEASE MAKE SURE THE PRODUCT IS SENT BACK IN ORIGINAL PACKAGE AND THE TAG IS UNBROKEN.